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04/24/2020

Real-time consultation while browsing the online catalogue

Schmersal enhancing user friendliness with new live chat feature

Wuppertal, 24. April 2020. Users of Schmersal’s new online product catalogue now have the option to contact specialists in the technology customer service team in real time for individual consultation and advice. Anyone visiting the website www.products.schmersal.com can open a live chat window in the side toolbar and chat with an experienced sales professional at Schmersal. The live chat feature is a convenient and fast way for users to seek product information and ask questions about use and logistics handling.The live chat is available to German-speaking users of the website during normal business hours, 8 am to 4 pm.

Through the online product catalogue, Schmersal is showcasing more than 7000 safety and automation products, from straightforward electro-mechanical safety switches to programmable safety control systems and software. The catalogue also includes switchgear for use in potentially explosive atmospheres and components for lift technology. 

Users of the online catalogue can also save selected products with the aid of the watchlist function and request price information and additional information for products by sending an e-mail to the sales teams at the respective Schmersal national organisations. 


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