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01/08/21

New Live Chat Feature In Online Catalog

Schmersal enhances user friendliness with real-time consultation while browsing the online catalog.

Users of our online product catalog now have the option to contact our customer service team, in real time, for individual consultation and advice. Anyone visiting the website products.schmersal.com/en_US can open a live chat window in the side toolbar and chat with an experienced sales professional at Schmersal. The live chat feature is a convenient and fast way for users to seek product information and ask questions about use and logistics handling. The live chat is available to users of the website during normal business hours, 8:30 am to 4:45 pm EST (weekdays).

The online product catalog showcases more than 7000 safety and automation products, from straightforward electro-mechanical safety switches to programmable safety control systems and software. The catalog also includes switchgear for use in potentially explosive atmospheres and components for lift technology. The catalog makes available technical specifications on individual products, along with supporting documentation such as operating instructions, testing certificates, product images and links to CAD drawings.

Users of the online catalog can also save selected products with the aid of the watchlist function and request price information and additional information for products by sending an e-mail to the sales team.

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